Frequently Asked Questions

1. How soon do you process orders?

All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).
Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.
Please allow 1 day for tracking information to update on your order.
If you are unable to track your order, please let us know and we'll be happy to assist.

2. Do you offer pre-orders?

Pre-orders are orders taken prior to the official release of an album or product.
Because we do not store credit card information, payment is taken in full at the time you place your order.

3. When will my order arrive?

We do our absolute best to ship pre-orders so they arrive on or before the official street date / date listed on the product details page.

4. Which carriers do you use?

We do our absolute best to ship pre-orders so they arrive on or before the official street date / date listed on the product details page.

1. What is your Returns and Exchanges policy?

Most new items can be returned within 30 days of delivery. Products must be sent back in original condition with all accessories and packaging included.
If an item arrives damaged, defective, or incorrect, we will make it right at no additional cost.

2. Canceling or changing an order

If you need to cancel or change your order, please contact us as soon as possible. Note we cannot guarantee that we will be able to honor the cancellation or change.
Please email us at support@pacificcircuit.com with your order # and we will do our best to help you out.

1. Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, and other secure checkout options shown at checkout.

2. How do I complete checkout?

First choice a product than add this product to add to cart than go to whish list where you will find your products than fill your billing Information and select
payment method like paypal, master card, visa than place order.